Last updated: 10 July 2025
This Privacy Policy explains how Starlit Design (“Starlit”, “we”, “us”, or “our”) collects, uses, shares and protects your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
By using our website, submitting your personal information, or engaging with our services, you consent to the processing of your personal information as outlined in this policy.
We may collect and process the following types of personal information:
Full name and contact details (email, phone number, company name)
Physical or postal address
Browsing data and interaction with our website
Any information you voluntarily provide through forms, emails or other direct communication
We only collect personal information that is adequate, relevant and not excessive for the purpose for which it is collected.
We process your personal information for the following purposes:
To provide quotations, proposals and services you request
To manage and deliver design or marketing services
To respond to enquiries or support requests
To send updates, newsletters or project-related communication (only where consent has been given)
To maintain internal records for project management and legal purposes
To analyse site usage and improve website performance
We will never sell or share your personal information for marketing purposes. However, we may disclose your information in the following limited cases:
To trusted service providers (such as email platforms or invoicing systems) who assist us in operating our business, subject to confidentiality agreements
When required to do so by law, regulation or legal process
To protect our rights, users, or the public as permitted or required by law
We take all reasonable and appropriate measures to secure the integrity and confidentiality of personal information in our possession. This includes physical, technical and procedural safeguards to prevent loss, unauthorised access, destruction or misuse of data.
Despite these safeguards, no system is completely secure. You share information with us at your own risk.
As a data subject under POPIA, you have the right to:
Access the personal information we hold about you
Request corrections or updates to your personal information
Withdraw your consent at any time (subject to legal or contractual obligations)
Lodge a complaint with the Information Regulator if you believe your data has been unlawfully processed
Requests should be made in writing to the contact email provided below.
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, your information will be securely destroyed or de-identified.
Our website may use cookies or similar technologies to enhance your browsing experience. These help us understand how users interact with our site so we can improve its content and functionality.
You can manage or disable cookies through your browser settings, though this may affect site functionality.
This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies before submitting personal information.
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the site constitutes your agreement to the updated policy.
For questions, requests or complaints regarding this Privacy Policy or how your personal information is handled, please contact:
Starlit Design
Email: privacy@starlit.design
Cape Town, South Africa
